Today Systems Integrator’s are faced with many technical hurdles and associated costs when growing new business. Cloud based service offerings are eroding revenues as clients move towards the cloud to reduce costs. The Systems Integrator must remain in front of the client as much as possible to continue to provide services and generate billable hours.
Our ManagEdge Service is designed specifically for the Systems Integrator who is looking to find new ways to grow revenue without investing time and money into developing a platform and managing it. The program is designed to support VoIP and data services as a “snap in” to the client network. The ManagEdge Service includes a dedicated portal for the System Integrator to directly support each client with its own Alarming and Threshold capabilities so the System Integrator remains in the Level-1 support seat for the client.
Remotely troubleshoot client voice and data connectivity problems without involving the client 24/7 automatically. Understand what the issues are before they become one, proactively manage your clients without the cost of building a NOC or staffing it up front.
Add new VoIP services while reducing client recurring costs including analog fax lines. Further entrench your services into your client’s business and increase revenues. Our ManagEdge Service is the competitive advantage you have been looking for to remain viable within the “Cloud as a Service” economy.