Call Cabinet – Quality Management
Call Recording Subscription:
Quality Management gives you a 360 degree view of customer touch points and allows you to track how employees handle specific customer situations, interactions and day-to-day activities, all from one screen!
An All-In-One Customer Experience
- Voice Recording
- Screen Capture
- Employee Evaluation
- Employee Training
- Employee and Supervisor Notes
- Compliance Support
- Call Tagging
- Call Detail Information